Serious Risk Disclosure
High Ropes
The serious risks you may be exposed to in this activity, and what AdventureWorks does to manage them.
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AdventureWorks Ltd is a registered Adventure Activity Provider under the Health and Safety at Work (Adventure Activities) Regulations. We are legally required to disclose any serious risks that participants may face when taking part in our activities.
This information is provided prior to booking and before the activity begins so that you can make an informed decision about participation.
What Is a "Serious Risk"?
A serious risk is one that could cause:
- Serious injury (e.g. fracture, spinal injury, concussion)
- Hospitalisation
- Permanent disability
- Death
These may occur even when all practicable safety measures are in place, due to the inherent nature of the activity.
Serious Risks in High Ropes
| Serious Risk | Description / How We Manage This Risk |
|---|---|
| Falls From Height — Staff Error | An incorrect attachment, a belaying error or a mismanaged transfer to lowering can lead to a fall causing serious injury or death. Staff hold the verified competency for the role they are taking, and element and site verification is completed before an instructor works a course unsupervised. Visual and tactile checks of every critical attachment point are made before the climber leaves the ground, and rostering allows for the fact that staff error is most likely with fatigue, distraction and task repetition. |
| Falls From Height — Participant Error | Participants belay each other, and an incorrect attachment, mishandling a fall or fatigue can drop a climber. Belayer competence is verified against defined categories before supervision is reduced, buddy checks and communication calls are taught and rehearsed before anyone leaves the ground, visual and tactile checks of critical attachment points are made before every climb, and belay technique is monitored and corrected continuously. |
| Ineffective Supervision | A supervision level that does not match verified competence leaves a participant belaying beyond their ability. Supervision levels and belayer categories are defined in the standard operating procedure and verified in practice, not assumed. Direct Supervision applies to every learner and novice belayer with a climber off the ground, the number of ropes supervised is limited to what the belayer category allows, and a participant is returned to Direct Supervision whenever a new belay technique is introduced. |
| Ineffective Braking System or Anchor | The braking system and the anchors hold the climber's whole weight. AdventureWorks maintains a memorandum of understanding with the course owner setting out responsibility for the structure, anchors and equipment. Only courses holding a current annual ACCT certificate are used, periodic inspection of the structure is current — at least each calendar year and no more than 15 months since the last — and the course pre-use check including anchor and belay points is completed before the session. |
| Unsuitable Facility Design, Build or Condition | A course that is poorly designed, built or maintained can fail in use. Only established courses with a current ACCT certificate are used. Building, modifying and inspecting the course is the owner's responsibility under the memorandum of understanding, not AdventureWorks'. Any structural concern is reported to the course owner and the element is stood down until it is resolved, and travel pathways, landing surfaces and ground areas are checked to be clear and sound before use. |
| Equipment Failure | Damaged, incorrectly stored or misused equipment can fail under load. Systems are maintained for correct storage and for logging the history of use of technical equipment. Instructors are inducted to the site and equipment they are working with, pre-use checks of the course and every piece of technical equipment are performed, and unfamiliar equipment is not used until an instructor is trained on it. |
| Suspension Trauma | Hanging in a harness for a prolonged period causes circulation problems and can lead to unconsciousness. Safe suspension time limits are set for each activity, its equipment and its rescue options, and instructors know the limit for the element and act well inside it. Instructors watch for tingling fingers and toes, numbness, sweating on the side of the head, disorientation and nausea, and emergency scenarios including recovering a suspended, unconscious person are practised. |
| Entrapment or Collision in the Line of Travel | A hand, foot or item of clothing caught in a moving part, or an object in the path of travel, causes crush and impact injuries. The travel pathway is checked to be clear before every use of an element, climbers are briefed not to put hands or feet into entrapment features, element-specific requirements are briefed at the element before the climber commits, and clothing, hair and loose items are kept clear of belay devices and moving parts. |
| Ladder Risks | A participant climbing a ladder without a belay, or a ladder falling, causes serious injury. The ladder procedure in the plan is followed. Ladders are tied to the pole, or a ladder holder is in position, whenever a climber is on them. Participants clip into a leap anchor or staple before untying or retying haul cords, and a prusik or sling to stand in is carried, reducing crush injury if a ladder slips. |
| Lightning, Strong Wind, Heavy Rain or Earthquake | Severe weather makes a high ropes course unsafe very quickly, and participants at height cannot be brought down instantly. Sessions are cancelled, postponed, relocated or adapted where a weather warning covers them, and site-specific weather trigger points are recorded in the Location Management Plan. Climbing stops at the first sign of lightning and does not resume for 30 minutes after the last flash — the 30-30 rule. Activity stops where wind risks entanglement or loss of control, or where rain prevents clear sight of climbers. |
| Hypothermia at Height | Participants are stationary at height with no shelter, often waiting between turns. Clothing requirements are communicated before the programme, the forecast is checked, instructors monitor participants for cold and rotate them to keep moving, shelter or a warming method is available, and the session is shortened or adapted where conditions warrant. |
| Natural Hazards | Participants may be affected by storms, high winds, lightning, flooding, tree falls, rockfall, landslides, tsunami or volcanic activity. These hazards can cause serious injury or death. Instructors check the Location Management Plan and the hazard registers before the activity, monitor conditions continuously, and apply pre-set trigger points. AdventureWorks will cancel, postpone, relocate or adapt an activity when a trigger point is reached rather than after. Emergency response plans include natural hazard evacuation. |
| Remote Medical Emergencies | A medical event such as an asthma attack, allergic reaction or cardiac incident in a remote location may delay emergency support. Instructors hold a current first aid certificate, carry an AdventureWorks first aid kit and a communication device — a PLB or satellite communicator where cellphone coverage is not assured — and know the access points and emergency routes recorded in the Location Management Plan. |
| Undeclared Medical Conditions, Allergies or Medication | An undisclosed condition, allergy or medication can turn a manageable situation into a serious one. AdventureWorks collects health information before every programme, instructors avoid known triggers where anaphylaxis is declared and know where personal medication is kept, and an adapted or alternative activity is offered where a condition makes the planned programme unsuitable. This control only works if conditions are declared — please tell us, including anything that has changed since you filled in the form. |
Participant Responsibilities
Before taking part, you must:
- Understand the risks involved in the activity
- Declare any medical conditions or medications
- Wear appropriate PPE and clothing
- Follow all safety instructions
- Notify staff if you feel unsafe or unwell at any point
Questions?
Please contact us or talk to your instructor if you would like more information before participating.
Email Sam@adventureworks.co.nz · Phone 09 846 2644
严重风险披露
高空绳索
参加本活动可能面临的严重风险，以及 AdventureWorks 为管理这些风险所采取的措施。
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AdventureWorks 有限公司是根据《工作健康与安全（探险活动）条例》注册的探险活动提供商。我们依法有义务向参与我们活动的人员披露任何可能面临的严重风险。
此信息在预订之前和活动开始前提供，以便您做出是否参加的知情决定。
什么是“严重风险”？
严重风险是指可能导致以下后果的风险：
- 严重伤害（如骨折、脊柱受伤、脑震荡）
- 住院治疗
- 永久性残疾
- 死亡
即使已采取所有可行的安全措施，由于活动本身的特性，仍可能发生上述情况。
高空绳索中的严重风险
| 严重风险 | 说明／我们如何管理此风险 |
|---|---|
| 高处坠落——工作人员操作失误 | 连接错误、保护操作失误或下放交接处理不当，都可能导致坠落，造成严重伤害或死亡。工作人员必须持有其所担任岗位经核验的资质；教练在无人监督下带领课程之前，必须完成项目与场地核验。攀登者离地之前，每一个关键连接点都会经过目视和手触检查；排班也充分考虑到疲劳、注意力分散和重复作业最容易引发失误。 |
| 高处坠落——参与者操作失误 | 参与者之间互为保护，连接错误、制停坠落处理不当或疲劳都可能使攀登者坠落。在降低监护强度之前，保护员的能力会依既定等级予以核验；任何人离地之前都会讲解并演练伙伴互检与沟通口令；每次攀登前都会对关键连接点进行目视和手触检查；保护技术全程受到监督并即时纠正。 |
| 监护不到位 | 监护强度若与经核验的能力不匹配，参与者就会在超出自身能力的情况下担任保护。监护等级和保护员分级在标准作业程序中有明确规定，并在实际操作中逐一核验，而非凭假设认定。只要有攀登者离地，所有初学者和新手保护员都适用直接监护；同时监护的绳线数量以保护员等级所允许的为限；每次引入新的保护技术时，参与者都会回到直接监护状态。 |
| 制动系统或锚点失效 | 制动系统和锚点承载攀登者的全部重量。AdventureWorks 与场地所有方签订谅解备忘录，明确结构、锚点和装备的责任归属。只使用持有当年有效 ACCT 认证的场地；结构的定期检查必须有效——至少每个日历年一次，且距上次检查不超过 15 个月；活动前会完成场地使用前检查，包括锚点和保护点。 |
| 场地设计、施工或状况不合格 | 设计、施工或维护不良的场地可能在使用中失效。只使用持有当年有效 ACCT 认证的既有场地。依谅解备忘录，场地的建造、改造和检查由所有方负责，而非 AdventureWorks。任何结构方面的疑虑都会上报场地所有方，并在问题解决前停用该项目；使用前会检查行进通道、着陆面和地面区域是否畅通、坚实。 |
| 装备失效 | 受损、存放不当或使用不当的装备可能在受力时失效。我们建立了技术装备的正确存放和使用履历记录制度。教练在使用场地和装备前会接受相应的场地引导；每次使用前都会检查场地和每一件技术装备；未受过相应训练前，教练不得使用不熟悉的装备。 |
| 悬吊创伤 | 长时间悬吊在安全带中会造成血液循环障碍，并可能导致失去意识。各项目均依其装备和可用救援方式设定安全悬吊时限；教练清楚该项目的时限，并在远低于时限的时间内完成操作。教练会留意手指脚趾发麻、麻木、单侧头部出汗、方向感丧失和恶心等征象；并演练包括救援悬吊中失去意识者在内的应急情景。 |
| 行进路线上的困陷或碰撞 | 手、脚或衣物被运动部件夹住，或行进路线上存在障碍物，都会造成挤压伤和撞击伤。每次使用项目前都会检查行进通道是否畅通；会告知攀登者不要把手脚伸入易夹住的构件中；项目专属要求会在攀登者出发前于该项目处讲解；衣物、头发和松散物品必须远离保护器械和运动部件。 |
| 梯具风险 | 参与者在未受保护的情况下攀爬梯具，或梯具倒下，都会造成严重伤害。我们严格执行计划中的梯具作业程序。只要有人在梯上，梯具就必须绑固在立柱上，或安排专人扶梯。参与者在解开或重新系结牵引绳之前，必须先挂入跳跃锚点或固定环；现场携带可供踩踏的普鲁士绳或扁带，以减轻梯具滑动时的挤压伤害。 |
| 雷电、强风、暴雨或地震 | 恶劣天气会使高空绳索场地在极短时间内变得不安全，而高处的参与者无法立即降下。若天气警报覆盖活动时段，活动会被取消、延期、更换地点或调整；各场地专属的天气触发点记录在地点管理计划中。一见雷电立即停止攀登，并在最后一次闪电后 30 分钟内不得恢复——即 30-30 规则。若强风可能造成缠绕或失控，或降雨影响清晰观察攀登者，活动即停止。 |
| 高处的失温风险 | 参与者在高处保持静止且无遮蔽，往往还需在轮次之间等待。衣物要求会在项目开始前告知；活动前会查看天气预报；教练会观察参与者是否受寒并安排轮换以保持活动；现场备有遮蔽处或取暖方式；条件需要时会缩短或调整活动。 |
| 自然灾害 | 参与者可能受到风暴、强风、雷电、洪水、倒树、落石、山体滑坡、海啸或火山活动的影响。这些危害可能造成严重伤害或死亡。教练会在活动前查看地点管理计划和危险登记册，持续监测环境状况，并执行预设的触发点。一旦达到触发点，AdventureWorks 会立即取消、延期、更换地点或调整活动，而不会拖延。应急响应计划包含自然灾害撤离安排。 |
| 偏远地区的医疗紧急情况 | 在偏远地点若发生哮喘发作、过敏反应或心脏事件等医疗状况，可能延误紧急救援。教练持有有效的急救证书，随身携带 AdventureWorks 急救包和通讯设备（在手机信号无法保证的区域会携带 PLB 或卫星通讯器），并熟悉地点管理计划中记录的进出通道和应急路线。 |
| 未申报的健康状况、过敏或用药 | 未申报的健康状况、过敏或用药，可能使原本可控的情况变得严重。AdventureWorks 会在每个项目开始前收集健康信息；若已申报严重过敏（过敏性休克），教练会避开已知诱因并掌握个人药物存放位置；若某项健康状况使原定项目不适合参加，我们会提供调整后的活动或替代活动。这项措施只有在您如实申报时才有效——请务必告知我们，包括填表之后出现的任何变化。 |
参与者责任
参加活动前，您必须：
- 理解活动中存在的风险
- 申报任何健康状况或所用药物
- 佩戴合适的个人防护装备并穿着适当衣物
- 遵守所有安全指示
- 如在任何时候感到不安全或不适，请立即告知工作人员
有疑问？
如果您想在参加之前了解更多信息，请联系我们或与您的教练交谈。
邮箱 Sam@adventureworks.co.nz · 电话 09 846 2644